Privacy policy

1. Introduction

Your privacy is of utmost importance to us at Shanti Maurice Resort & Spa (referred to as "we," "us," or "our" in this policy). We are committed to protecting your personal data and ensuring that your interaction with us, whether through our website or our app, is as secure and private as possible.

2. Data Collection

We may collect personal data from you when you:

a. Visit our website or use our app. b. Make a booking with us. c. Use our services and facilities. d. Communicate with us, such as via email, telephone, or social media. e. Participate in a survey, contest, or promotional event.

The types of personal data we may collect include:

a. Contact details: name, address, email address, phone number. b. Personal details: date of birth, nationality. c. Transaction details: payment information, booking details, any additional services or amenities requested. d. Technical data: IP address, browser type, location data, device information, operating system, and details regarding your browsing activities on our website or app.

3. Use of Your Personal Data

We may use your personal data for the following purposes:

a. To process your booking and provide the services you have requested. b. To communicate with you regarding your booking or use of our services. c. To improve our services and facilities. d. For marketing purposes, such as sending you promotional material or offers, if you have consented to receive these. e. To comply with legal obligations or to protect our rights, property, or safety, or that of our guests and employees.

4. Data Sharing

We do not sell your personal data to third parties. We may share your personal data with trusted third parties such as service providers and contractors to provide and improve our services, process payments, provide customer support, or for legal reasons.

5. Data Security

We have implemented appropriate physical, technical, and administrative procedures to safeguard and secure the information we collect from you.

6. Your Rights

You have the right to access, correct, or delete your personal data, or to restrict or object to our processing of your personal data. You also have the right to data portability.

7. Cookies

We use cookies and similar technologies to enhance your user experience on our website and app. For detailed information on the cookies we use, please refer to our Cookie Policy.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legal or regulatory obligations or changes in the manner in which we handle personal data. We will notify you of any significant changes.

9. Contact Us

If you have any questions or concerns about this Privacy Notice, or wish to exercise any of your rights, please contact us via our Contact Us page.

Last updated: July 18, 2023